Does your company feel that it’s lost control of its shipping operations? After an exceptionally tough year of supply chain disruptions and strained carrier capacity, your company and logistics operations could use a break. The pressure on supply chains is showing no sign of easing up anytime soon while manufacturers are having issues covering the cost of shipping.
Unrealistic expectations and disappointment often go hand in hand. When evaluating logistics companies and assessing their service proposals, asking questions helps ensure that your expectations are in line with 3PL providers and their capabilities. Asking potential 3PL providers these eight questions can potentially help you avoid costly surprises down the road, such as being locked into long-term contracts with 3PL companies providing poor customer service.