Sure, we may all suffer from a little “tech neck” from time to time, but we can all agree that technology advancements are a wonderful thing. Technology has revolutionized how we move talent, helping us recruit more effectively, manage risks, provide responsive support to assignees, and estimate costs more accurately than ever before. Mobile technology tools have allowed us to engage with employees at every point of their move through systems that are both convenient and highly customized to their needs. So, are these mobility technology platforms effectively taking the place of the relocation counselor? Not quite. In fact, we’re discovering that the opposite rings true: the faster the pace of technology, the more important humans become.
Is Mobility Tech Measuring Up?
Regrettably, technology innovations within the mobility realm haven’t quite met the mark when it comes to providing the ease that clients and employees need to bring the multiple mobility tentacles into one central platform. There are a lot of different people touching a lot of different pieces when it comes to moving talent – from immigration to home sale and purchase to taxation and compensation – and connecting each of these components in a cohesive way has never really been done before.
But change is on the horizon! Weichert’s service platform, Weichert Go, provides a user experience that is convenient, frictionless, and a highly curated tool simplifying decision-making. Employees want technology that knows them and puts them at the heart of their relocation experience while giving them the flexibility to make their own choices. They want a single platform where they can price, track, and glean insight from multiple suppliers, collecting the information they want, when they need it. And, companies benefit from a more engaged employee: it leads to lower costs and managed expectations about their move, from the value of their home to how long it will take to ship their household goods.
Clients, above all, value dynamic data integrity; access to the numbers they need to scale their programs, contain costs, and isolate the processes that just aren’t fit for purpose. And rather than siloed data from multiple sources, they want a holistic “EcoView”; dashboards that give them an accurate snapshot of their entire mobility program. While so many technology advancements boast the ease to do it yourself, this doesn’t always appeal to those who are already doing too much. They may want the option of having this data at their fingertips, but in many cases, they also want the data presented to them in a concise, interactive format that empowers them to make critical decisions, quickly.
Humans, Please Stay Seated
While the conversation in the mobility sphere has for so many years centered around the digitization of processes, the truth remains that this is a human industry. There is an inherent emotional element of relocation, and while the role of humans may be shifting, the need and impact remains strong!
Relocating employees want intuitive self-serve tools to put them in the driver’s seat of their relocation, but they want a personal, highly informed counselor in the passenger seat to help navigate them through any turbulent waters. Mobility and procurement leaders are recognizing that in order to provide more flexibility and independence through technology, experienced counseling is more important than ever.
Clients want a platform that promises data integrity, but with advancements in technology can come an information overload. This is where an experienced, knowledgeable RMC partner can be a guide, showing them the information that matters the most, and answering questions so that the client is empowered to make decisions quickly and confidently.
Weichert through OMNIA Partners provides future-proof tools that help efficiently collect and track information from suppliers and employees, compiling it intelligently so that we can quickly capture trends and behaviors, and increase our value as your strategic partners.
About OMNIA Partners & Weichert Workforce Mobility
Weichert Workforce Mobility is committed to “propelling mobility”—advancing traditional processes with services and innovations that help make your program—and our industry—stronger. For close to 50 years the company has helped some of the world’s leading organizations deploy talent across the globe and transform their mobile workforce into the most dynamic and valuable segment of their employee population.
Incorporating a GPO into your organization’s strategy is a valuable route to cost and time savings, resilience and efficiency. Available through OMNIA Partners, Private Sector, members have access to a full array of Weichert's solutions to fit your needs.
To learn more about how OMNIA Partners and Weichert can help you in your workforce mobility needs, check out our blog about how to navigate the labor market by leveraging a GPO: How to Tackle Labor Shortages with a “Magnetic” Mobility Policy